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More than an Oil Change!

admin — Wed, 23 Feb 2011 20:09:41 +0000

The Carland Group would like to shed some light on common misconceptions. Often we hear customers say ” Just an Oil Change”, or they “just changed the oil.” The truth to the matter is an oil change is actually only one of the things we do when you bring your Honda or Acura to one of our local Atlanta Honda and Acura Service locations. Honda and Acura genuine Accessories are quite important here. The OEM oil filters contain much more medium, an anti-drainback valve, and a by-pass valve. The oil filter will actually close if it becomes clogged to help avoid engine oil deprivation. The Honda and Acura oil filter will also keep oil from draining completely out of your cylinders to avoid long-term engine damage from cold starts. On top of that the oil filter has a “P” Shape seal that will actually completely seal vs. many of the competitor’s flat seals that may cause oil leaks. Another thing our Honda and Acura Technicians do is replace your Drain Plug “Crush Washer”. What is a Crush Washer?-it is a one time use washer that will crush and seal when the oil pan drain bolt is fastened. The crush washer will protect the threads of your aluminum oil pn and help protect against leaks . Too often customers come in with damaged oil pans from other service shops that did not use a crush washer or reused the crush washer. On average an aluminum oil pan will cost about $500.00 to replace. Some shop will actually use a nonmailable metal washer that will not reduce torque pressure, and will still strip the threads on oil pan.

Acura and Honda Carland Service Centers also perform a multi-point inspection on your Honda or Acura. This form will rate the condition of your tires, brakes, and fluids. When you are ready to leave, our service advisors will review the sheet to bring you up to speed on your cars overall condition. This will help you to anticipate any needed future auto repairs or maintenance. Part of this inspection includes your braking system, tire wear, alignment inspection, and your battery condition. It is nice to know when you are on a trip that your brakes are at 80% , your tires have about 15,000 miles of tread, and your battery’s holding steady.

All 5000 mile services are considered EXPRESS , which will insure that you will be able to be in and out within 45 minutes. An entire technician team will complete your service, and will meticulously follow the Honda EXPRESS service guidelines. Wen you bring your Honda or Acura to Roswell, Duluth, or Alpharetta- we will even wash your Honda or Acura for you. It is very easy for an independent shop to tell you “You don’t need to, or they are over charging you, in fact, in most cases we are cheaper, but it seems that standard reply is that the dealer in some way is taking advantage of your needs. It is a common misunderstanding, but in reality- our service departments continually compare our prices with independents, and in most cases- the independent is replacing your oil filter, and that is it. When in fact – Carland Service is insuring that your Honda and Acura will receive the maintenance and care it deserves, and not short cutting to be a price leader. Our technicians are trained to specifically work on your Honda or Acura, and the Carland Group average tenure for a service technician is 4.9 years. Not bad!

Carland Gold Rewards Card

But wait, there is more… if you become a Carland Silver Rewards member (Complimentary) , you will also earn loyalty dollars to put towards the purchase or lease of a new Honda or Acura at any of our service locations. You will also get a 4 complimentary tire rotations and emissions for your household. Not to mention, you also will get bonuses at certain levels throughout the program. The rewards program is a fantastic service that our service departments offer. There is also a Carland Gold Rewards that offers a 3 year maintenance program too.

Please Feel Free to Schedule your service or contact any of our 4 Atlanta Locations.

Honda Carland -Roswell, GA, Honda Dealer 770-998-2327

Honda Carland North- Cartersville GA, Honda Dealer 678-792-7650

Acura Carland, Duluth, GA- Acura Dealer 770-813-5812

Carland Service Center, Alpharetta, GA – Acura and Honda Service-678-624-0050

Why Acura?

admin — Mon, 21 Feb 2011 21:22:39 +0000

If you are considering an Acura, you may want to check out this video. Some of the Acura line-up are subjected to some of the most extreme road tests. Motortrend visits Acura’s Winter testing site in Baudette, Minesota, which was once a forward observation point for the United States on the look out for Russian Bombers- thank God times have changed! Acura subjects the Acura ZDX , TL, and MDX through some of the most grueling tests. If you have questions in regards to the benefits of Super Handling All Wheel Drive and Vehicle Stability Assist- this is the video to watch. Keep in mind that Acura sends their vehicle designers teams to this track for 6-8 weeks to test systems, handling, environmental effects on Acuras. Acura Owners should feel quite at ease when they see just how serious Acura looks at Research and Development. Kudos Acura! Please click on Link Below to view the video.

Acura Winter Testing Experience

If you would like to test drive any of the Acura line-up – please visit Acura Carland in Duluth, GA or call 770-623-9211, Atlanta Acura Dealer

If you want your cake and eat it too… the 2011 Acura TL is for you!

admin — Wed, 12 Jan 2011 19:09:15 +0000

Acura Carland has a great selection of New and Used Acura TLs in Atlanta

Acura is coming off one of their most successful years ever. In 2010 the Acura TL brought home the top rating for IIHS Crash-test results. Automobile Magazine wrote “The Acura’s steering is lightening quick, with an overall ratio nearly as fast as a Mitsubishi Evo’s and its thick rim communicates more feedback to the driver, especially at the limit…”. The TL has become the standard in Luxury Sedans in Atlanta. Our customers enjoy their technology, but demand the style and performance that only Acura can deliver. The Acura TL offers a wide array of interior comforts that allows the driver to integrate their technologies into their Acura. USB adui interface with iPod Integration is a must have with the iPhone users. This will allow your TL to play your music files, place it on hold, and answer the phone with Bluetooth audio. This technology is fantastic, and almost makes your commute to Atlanta seem shorter.

Performance… well the 2011 TL starts at 280 HP, and ends at 305 HP. Also, if you haven’t had the chance to drive a TL, be sure to check out the TL SH-AWD. The experts say “…the TL begs you to steer it with the throttle. The more power you add, the more neutral the TL’s balance and the faster its scrambles through the turns. Indeed, the Acura was faster than the Audi through nearly every single corner at BeaveRun.” -Automobile Magazine. The Acura TL in Atlanta would be able to handle 85, 75, 400, and an occasional qualifying round on spaghetti junction with room to spare.

Styling- Acura’s European design is like no other. The styling exudes confidence with its “Predator” front facies and wide stance, the TL is ready to play. I had the pleasure of driving a 2011 Acura TL at night. The dash cluster lights energize the driver. The Xenon High-Intensity Discharge lights cut through the darkness, and seem to guide the TL. The styling of the dash folds contour around the driver and passenger. The 2011 TL almost seems like it was built around their comfortable form fitting seats.

Acura Carland in Atlanta has an excellent selection of the 2011 TLs. If you are looking for a “Game Changing” Sedan, the Acura TL is the way to go. Please feel free to contact Acura Carland in Duluth, GA to schedule your testdrive. Acura Carland is one of highest rated Dealers in Atlanta. Please visit our TL Specials page or browse our new and quality pre-owned TL inventory.

Carland Toy Drive, Honda and Acura Dealers trying to make a difference in Atlanta!

admin — Tue, 30 Nov 2010 20:36:32 +0000

The 10th Annual Carland Toy Drive is just around the corner. Honda Carland, Acura Carland, and Honda Carland North all host a Customer Appreciation Night in December. In the past we would raffle of Prizes to show our appreciation to our customers. The last couple of years we have added a twist, we now solicit our business partners for donations that we can use as prizes, these prizes will be raffled off during each event! So, when our customers bring in unwrapped and new toys, we exchange them with a raffle ticket. During the night we will help our Honda and Acura Customers by sharing with them ways on how to get the most out of their new Hondas and Acuras. Then we will raffle of prizes throughout the entire event. Last year we provided toys to over 70 local Atlanta Families, and this year we will try to double that number! Our customers are what makes these events great, over the last couple of years we have had a great turn out, and our customers really seem to enjoy these events!

Prizes will range from Hats, Tumblers, Lego Sets, Gift Cards, Services, and even a 32″ Flatscreen TV donated from each dealership! The Carland Group sincerey hopes you and your family and friends can attend. Each Event is professionally catered and 100% Complimentary! If you would like to RSVP for one of these events, please click on links below! Please help the Carland Group make a bigger difference in the community this year!

Here are the date and times for each event, simply call, email, or click on links below!

December 14th, 6:15 PM, Honda Carland North, Cartersville, GA 770-382-2282 or khardin@hondacarlandnorth.com

December 15th, 7:00PM, Acura Carland, Duluth, GA- 770-623-9211 or gbaroni@acuracarland.com

December 16th, 7:00 PM, Honda Carland, Roswell- 770-993-2895, or mmahoney@hondacarland.com

Honda and Acura Service in Atlanta

admin — Thu, 27 May 2010 17:49:10 +0000

Service Visit Preparation Form

Nothing is more frustrating then going to a local Atlanta Honda Dealer, and not being able to duplicate a noise, or vibration that has been disturbing your Honda or Acura. Carland Service in Atlanta can help. We recommend that you simply fill out this Service Visit Preparation Form – Printable prior to your visit! This form will help describe concerns, and help our service advisors and service technicians resolve any issues with your Honda or Acura.

“No Problem Found” or “Unable to Duplicate” are frustrating for our customers and our service mechanics. The above form will help you decipher your concern. Simply fill out this form and then Print or Email to us. We will pass the Service Visit Preparation Form on to one of our Atlanta Area Honda and Acura Certified Service Technicians. Honda Carland (Roswell, Ga 770-998-2327), Acura Carland(Duluth, Ga 770-813-5812), Honda Carland North(Cartersville, Ga 678-792-7650) , and Carland Service Center (Alpharetta, Ga 678-624-0050) are eager to help! So please be sure to review the above form, and visit any of our convenient local Honda and Acura Atlanta Service Locations .

A Great Success – the 2009 Carland Food Drive

admin — Sat, 05 Dec 2009 20:19:27 +0000

It has been a tough year for most people ! 401ks, housing market, unemployment, and a 6 and 6 season for FSU. This year allowed many of us to look around, and truly be thankful to hang on to what we have. Mike Hearing started as a sales consultant at Honda Carland in Roswell about 9 years ago. We all have meant the “Salt of the Earth” types, and Mike is one of those. Every year he would go buy bins and ask all the employees to bring in canned good items in November and toys in December. Mr Hearing would always buy at least 20 bikes and a truck load of turkeys - every year. This year we wanted to really make a difference! We all did and we all enjoyed giving.

This year was different, we really wanted to help out the families that have been struggling, we wanted to help make that Thanksgiving Day warmer, and that Christmas Morning more exciting. Bill Hughes the General Manager of the Carland Group wanted to have a customer appreciation night, and raffle off some prizes to help gain attendance. We all instantly wanted to make Hearing’s Food and Toy drive a part of this , so Mr Hughes decided to advertise to our customers to bring in canned food items in November and Toy Items in December. We would issue a raffle ticket for each food or toy item. Bill Hughes, Scott Henley, Kyle Campbell, and Keith Campbell agreed to provide 32′ Flat Screens for each event (6) on top of catering and other costs. We call some of our vendors like Cars.com, Autotrader, and Aspen Marketing, and they all donated prizes to help make these event enticing to our customers.

It was a complete success. Honda Carland, Honda Carland North, and Acura Carland brought over 3,000 canned good items for the food drive. Mike Hearing personally donated over 30 turkeys again! These events were never about the raffle- it was about the food drive, and the Carland Group was able to create a frenzy of giving! We had customers donating cases upon cases of food. Several customers made cash donations, and others returned several days later with more food. They all got it- it was about making a difference in someone else’s life! The customers are the ones that made the true difference, by coming out on a weekday night, and particpating in an event that helped others that they did not even know! Thank you, and we truly appreciate the opportunity of meeting and talking with each of you!

So, we have 3 more events scheduled – these will all conincide with the 9th Annual Carland Toy Drive! Same premise, bring in unwrapped toys, and we will issue you one ticket for each toy! The Carland Group will sponsor prizes ranging up to a 32″ Flat Screen TV, catering, and other service promotions. It is important for as many people to come and partipate! Please tell one and tell all! The kids will appreciate it . Have a wonderful Holiday Season, and please try to attend one of the following events!

Acura Carland – Customer Appreciation -Acura ZDX Launch Party- 9th Annual Carland Toy Drive- December 17th, Thursday 7:00 PM Please click to RSVP!

Honda Carland-Customer Appreciation -Accord Crosstour Launch Party- 9th Annual Carland Toy Drive- December 16th, Wednesday, 7:00 PM, Please click to RSVP!

Honda Carland North- Customer Appreciation -Accord Crosstour Launch Party- 9th Annual Carland Toy Drive- December 15th, Tuseday, 6:15 PM, Please click to RSVP!

We hope to see you, please email me with any questions!

2009 Carland Food Drive!

admin — Fri, 06 Nov 2009 22:36:08 +0000

The Carland Group would like to thank our customers for their past patronage. We will be hosting a Customer Appreciation Event at each of our dealerships in the Metro Atlanta Area. We will also be collecting canned goods and dry food items for less fortunate families in the Atlanta area. The Carland Group would like to invite everyone to particpate.

At each location when a customer brings a canned good item- we will exchange them with a raffle ticket. Vendors like Autotrader.com, Cars.com, and Aspen Marketing Services have sponsored prizes in addition to the dealer group prizes. These prizes will be used to help entice people to give to this worthy cause.

The Customer Appreciation Event will also include latest news from Honda and Acura, Carland Rewards Program, and other exlusive Carland Programs. The Carland Group appreciates all the support we have had in the past food and toy drives, and would like to make 2009 our best year yet!

To attend an Appreciation Event Near You: Simply Click on the dealer name. PLEASE RSVP – SPACE IS LIMITED!

Honda Carland – Roswell, GA November 18th, 2009 7:00 PM

Honda Carland North- Cartersville. GA November 19th, 2009 - 6:15 PM

Acura Carland – Duluth, GA November 17th, 2009 – 7:00 PM

We hope to have you there, should you need any additional information, please contact Mike Mahoney at mmahoney@hondacarland.com!

Happy Holidays!

(Must Be Present to Participate in Raffle)

Honda and Acura New Owner Clinics

admin — Thu, 08 Oct 2009 19:03:09 +0000

The Carland Group located in the Atlanta area, is focused on customer service. Every month Honda Carland, Honda Carland North, and Acura Carland host a “New Owner Clinic”. These clinics are designed to welcome customers to the Honda and Acura Family. We have found that customers often have questions regarding their vehicles well after delivery, and the owner clinics are a great source for information.

Every owner clinic is professionally catered, and last a little over an hour. Customers are introduced to key personnel at the dealership, and each department will discuss key information aimed at improving the customer’s ownership satisfaction. The service department will review recommended service schedules, key genuine parts, and they will answer any questions the customer may have in regards to their Honda or Acura!

Please feel free to visit carlandservice.com or click here to get specific times and locations of these events. Regardless of where the customer purchased their Honda or Acura, the customer is invited. These events are fun, informative, and useful in creating the high level of customer satisfaction needed to make the ownership experience special.

Acura ZDX- Car and Driver

admin — Thu, 08 Oct 2009 18:42:52 +0000

2010 Acura ZDX – Official Photos and Info

This X6-fighter will vie for a slice of a still-undefined niche.

BY STEVE SILER, PHOTOGRAPHY BY CHRIS MONROE, CARPIX, AND THE MANUFACTURERS
April 2009

Pages: 1 Photos

A few weeks after Acura released a series of teaser images, Acura officially pulled the wraps off the concept version of the ZDX crossover at the 2009 New York International Auto Show. Interestingly, the previously released teaser shots actually show early production lighting elements, rather than those found on the NYIAS concept, but we’re told that, other than the lights, there are few changes between the concept and the ZDX that will roll into Acura showrooms this fall as a 2010 model.

Designed by 28-year-old Michelle Christensen (who was only 25 when she penned the first version of the vehicle), the five-passenger ZDX is based on the MDX platform and will be positioned above that seven-seater as a flagship within Acura’s lineup. Although Acura claims that the ZDX will introduce “an entirely new category of luxury vehicle,” no one will be able to help comparing it to that other four-door coupe crossover thingy, the BMW X6, although the ZDX’s ride height is markedly lower. Still, like the X6, it is none too dainty at 192.6 inches long, a vast 78.5 inches wide, and 61.8 inches tall. There are 108.5 inches between the centerlines of the 19-inch wheels, which are shod with 275/40-series Michelin Latitude tires.

Acura confirms that it will be powered by the same 300-hp, 3.7-liter V-6 that powers the MDX. The six will be mated to an all-new six-speed automatic with steering-wheel-mounted paddle shifters. It will, of course, come standard with Acura’s nifty Super Handling All-Wheel Drive system.

The interior of every ZDX will feature leather seating surfaces, and occupants will get plenty of light from above via the standard full-length glass roof. For lane changes—which undoubtedly will be hampered by those huge C-pillars—the ZDX will offer a blind-spot information system, as well as a multi-angle rear-view camera, surround-sound audio, navigation and, we imagine, a whole lot more if it is to, as Acura claims, achieve “a whole new level of prestige” for the brand. Customers will be able to see for themselves when the ZDX goes on sale this winter.

If you would like to more information regarding the Acura ZDX or any Acura, please visit www.acuracarland.com !