The Carland Group would like to shed some light on common misconceptions. Often we hear customers say ” Just an Oil Change”, or they “just changed the oil.” The truth to the matter is an oil change is actually only one of the things we do when you bring your Honda or Acura to one of our local Atlanta Honda and Acura Service locations. Honda and Acura genuine Accessories are quite important here. The OEM oil filters contain much more medium, an anti-drainback valve, and a by-pass valve. The oil filter will actually close if it becomes clogged to help avoid engine oil deprivation. The Honda and Acura oil filter will also keep oil from draining completely out of your cylinders to avoid long-term engine damage from cold starts. On top of that the oil filter has a “P” Shape seal that will actually completely seal vs. many of the competitor’s flat seals that may cause oil leaks. Another thing our Honda and Acura Technicians do is replace your Drain Plug “Crush Washer”. What is a Crush Washer?-it is a one time use washer that will crush and seal when the oil pan drain bolt is fastened. The crush washer will protect the threads of your aluminum oil pn and help protect against leaks . Too often customers come in with damaged oil pans from other service shops that did not use a crush washer or reused the crush washer. On average an aluminum oil pan will cost about $500.00 to replace. Some shop will actually use a nonmailable metal washer that will not reduce torque pressure, and will still strip the threads on oil pan.
Acura and Honda Carland Service Centers also perform a multi-point inspection on your Honda or Acura. This form will rate the condition of your tires, brakes, and fluids. When you are ready to leave, our service advisors will review the sheet to bring you up to speed on your cars overall condition. This will help you to anticipate any needed future auto repairs or maintenance. Part of this inspection includes your braking system, tire wear, alignment inspection, and your battery condition. It is nice to know when you are on a trip that your brakes are at 80% , your tires have about 15,000 miles of tread, and your battery’s holding steady.
All 5000 mile services are considered EXPRESS , which will insure that you will be able to be in and out within 45 minutes. An entire technician team will complete your service, and will meticulously follow the Honda EXPRESS service guidelines. Wen you bring your Honda or Acura to Roswell, Duluth, or Alpharetta- we will even wash your Honda or Acura for you. It is very easy for an independent shop to tell you “You don’t need to, or they are over charging you, in fact, in most cases we are cheaper, but it seems that standard reply is that the dealer in some way is taking advantage of your needs. It is a common misunderstanding, but in reality- our service departments continually compare our prices with independents, and in most cases- the independent is replacing your oil filter, and that is it. When in fact – Carland Service is insuring that your Honda and Acura will receive the maintenance and care it deserves, and not short cutting to be a price leader. Our technicians are trained to specifically work on your Honda or Acura, and the Carland Group average tenure for a service technician is 4.9 years. Not bad!

Carland Gold Rewards Card
But wait, there is more… if you become a Carland Silver Rewards member (Complimentary) , you will also earn loyalty dollars to put towards the purchase or lease of a new Honda or Acura at any of our service locations. You will also get a 4 complimentary tire rotations and emissions for your household. Not to mention, you also will get bonuses at certain levels throughout the program. The rewards program is a fantastic service that our service departments offer. There is also a Carland Gold Rewards that offers a 3 year maintenance program too.
Please Feel Free to Schedule your service or contact any of our 4 Atlanta Locations.